Privacy and PDPA notice.

1. Who we are

Skandage Technologies ("Skandage", "we", "us") is a Singapore business that builds custom automation, websites (Skandage Sites) and social media tools (Skandage Social) for other businesses. This notice explains how we handle personal data under the Personal Data Protection Act 2012 (PDPA).

We will never sell your data, mine your customers' information for our own purposes, or use your private content to train AI models.

2. What we collect

When you contact us, join a waitlist or ask for our free checklist

The forms on this website send what you enter to us. We collect:

• Your name, business name and one way to reach you (a business email or WhatsApp number).
• What you choose to tell us about your business, and on the free business check, the problems you picked and the hours and savings it worked out for you.
• If you choose to tell us, your industry and team size.
• The choices you make on the form (for example, whether we may send you tips or message you on WhatsApp), the page you sent it from and the time you sent it.

When you use the free business check without sending your details

We count which problems are picked, with the industry and team size if given, so we can see what small businesses need help with. This count does not include your name, contact details or anything that identifies you.

When you use Skandage Sites

• Account details: your name, email, business details and the content you publish on your website.
• Enquiries and leads that visitors submit through your website, and contacts you upload for reminders.

When you use Skandage Social

• Your brand playbook: brand materials, approved wording, and the photos you provide.
• Access to the social accounts you connect, so we can publish approved posts.
• Comments and direct messages needed to run comment‑to‑DM lead capture, if you turn it on.

When we build custom automation for you

Only the data the workflow needs to run, as agreed with you in writing for that project.

When you browse this website

We do not use advertising trackers. Your browser keeps a small note on your own device about whether you closed a banner. For the current visit only, it also keeps what you typed in a tool on this site, so it can carry over to our contact form. These notes stay on your device and are not sent to us unless you submit a form. Fonts load from Google Fonts, which means Google receives your IP address when the page loads.

3. How we use it

• To reply to you, run a fit call and prepare a quote.
• To send you the checklist you asked for, and to contact you once about your results.
• To email you when Skandage Social opens, if you joined the waitlist.
• To send you occasional tips and offers, and to message you on WhatsApp, only if you ticked the box for each.
• To understand which problems small businesses face, so we can improve our services.
• To provide, support and improve the services you use.
• To bill you, through our payment provider.
• To meet our legal obligations.

We only use personal data for purposes a reasonable person would expect, and that you have been told about.

4. Your choices

Tips, offers and WhatsApp messages are optional. Each has its own box on the form, unticked until you tick it, and you can get the checklist without agreeing to either. You can change your mind at any time: use the unsubscribe link in any email, reply STOP on WhatsApp, or email privacy@skandage.com. We act on these requests promptly, and within 10 business days.

5. Your customers' data

When we process personal data on your behalf, such as your website leads, your contact lists or the followers who message your business, you are the organisation responsible for that data under the PDPA and Skandage acts as your data intermediary. We process it only to provide the service to you, and you remain responsible for having the consent or other lawful basis to collect it.

6. Who we share with

We share personal data only with providers we need to run our services, and only as much as they need:

• Website and forms: Netlify hosts this website and receives what you send through its forms. Netlify stores this data on servers outside Singapore.
• Email delivery: our email provider sends the checklist and replies you asked for. It may store data outside Singapore.
• Payments: Stripe processes subscriptions. We never see or store your card details.
• Hosting and infrastructure that runs our services.
• Platforms you connect, such as Instagram, Facebook, Google Business Profile, Telegram or WhatsApp, when you ask us to publish or send messages there. To remove Skandage Social's access to your Facebook or Instagram account and delete that data, see how to delete your Meta data.

When personal data is transferred outside Singapore, we make sure it is protected to a standard comparable to the PDPA, through the provider's data protection terms. Each provider handles data under its own privacy policy. We may also disclose data where the law requires it.

7. Security

We protect personal data with reasonable security arrangements. On Skandage Sites, lead data is encrypted with AES‑256 in transit and at rest. Access is limited to people who need it to support you. If a data breach is likely to cause you significant harm, we will tell you and the Personal Data Protection Commission as the law requires.

8. Retention

We keep personal data only as long as we need it for the purpose it was collected, or as the law requires. Details sent through our website forms are deleted or anonymised within 12 months if we have no ongoing conversation with you. When you close your account, you can ask for an export within 30 days. After that, we delete or anonymise your data unless we must keep it by law.

9. Your rights

You can ask to access or correct the personal data we hold about you, or withdraw your consent for us to use it. Withdrawing consent may mean we can no longer provide some services. We will respond as soon as we reasonably can, usually within 30 days.

10. Contact our Data Protection Officer

For any privacy question or request, email privacy@skandage.com. For anything else, write to support@skandage.com.

We may update this notice from time to time. The date at the top shows when it last changed.